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Amazon, Alibaba and Nike all point to the next innovation in retail: Personalized physical spaces

July 18th, 2018 at 9:55 am » Comments Off

Last week I wrote a piece entitled, “Amazon Go Means Goodbye Status Quo.” The piece not only heaped praise on Amazon but also highlighted how Amazon Go, over the long-run, is about far more than the mere buzzwords of “checkout-free shopping.” The thesis is that if one studies Amazon Go closely, he or she will […]



Kroger to bring driverless cars to grocery delivery

July 14th, 2018 at 10:10 am » Comments Off

Kroger is partnering with autonomous car company Nuro to introduce driverless cars to its grocery delivery. Kroger has made a number of investments toward expanding its digital and online delivery business. “Last mile delivery” is one of the hardest feats in the delivery of fresh food. Kroger announced plans Thursday to partner with driverless car […]



Toronto pay-what-you-can store aims to tackle landfills and hunger

June 30th, 2018 at 9:13 am » Comments Off

Initiative aims to reduce dumping of ‘waste’ and sell it at prices set by buyers. In a bright, airy Toronto market, the shelves are laden with everything from organic produce to pre-made meals and pet food. What shoppers won’t find, however, is price tags. In what is believed to be a North American first, everything […]



Study: Gen Z craves ‘novelty’ and experience

June 11th, 2018 at 8:59 am » Comments Off

Generation Z shoppers share a love of real-world retail experiences, as long as they are augmented by technology. Gen Z, also called the Instagram generation, lives by visuals and expects retailers to make experiences cool and aesthetic, show how products are used, and feature them in their best light. This requires their favorite brands to […]



H&M is trialing a smart mirror that suggests outfits for you — and customers love it

June 5th, 2018 at 10:14 am » Comments Off

Among other things, H&M’s mirror suggests outfits to customers. VISUALART H&M is trialing a smart mirror in its flagship store in Times Square, New York. Through voice and facial recognition, customers can use voice commands to take selfies. The mirror was developed by Microsoft and Swedish digital agencies, Visual Art and Ombori. H&M is offering […]



How Amazon is using Whole Foods in a bid for total retail domination

May 26th, 2018 at 8:18 am » Comments Off

The Seattle giant believes selling you groceries is the key to selling you everything else. At 9 a.m. on June 16, 2017, Whole Foods employees packed into the main level of the company’s Austin headquarters. Only an hour earlier Amazon had announced that it was acquiring the high-end natural grocer, and the corporate staffers were […]



Amazon’s cashier-less Seattle grocery store is opening to the public

March 23rd, 2018 at 10:24 am » Comments Off

At Amazon Go, you grab your milk and leave. It might take some getting used to. In the shadow of Amazon’s offices in downtown Seattle, people enter a tiny grocery store, take whatever they want, and then walk out. And nobody runs after them screaming.



Unexpected ways that Artificial Intelligence will change your life in the next ten years

March 1st, 2018 at 10:05 am » Comments Off

The future of artificial intelligence is both exciting and terrifying. It’s development will have an impact on your life over the next ten years, in more ways than one. While yes, it will have many positive impacts, The Malicious Use of Artificial Intelligence report recently warned that artificial intelligence could also be exploited by criminals […]



7 things Amazon will be selling you by 2028

January 15th, 2018 at 4:20 pm » Comments Off

Amazon has found its way into just about every part of people’s shopping lives. Once a fledgling online bookstore, the tech giant has changed retail as we know it. It has disrupted the selling of gadgets, household goods, and now even high-end groceries, having snapped up Whole Foods for $13.7 billion.



You may soon be able to skip the grocery checkout line at Kroger

January 13th, 2018 at 1:22 pm » Comments Off

After a 25-store test run over the last couple years, Kroger is expanding the Scan, Bag, Go service to roughly 400 stores during 2018. Somewhat similar to Amazon’s Go convenience store, shoppers at Kroger will be able to fill their shopping basket with scanned items and exit the store after a quick stop at a […]



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