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2020 predictions about automation and the future of work from Forrester

November 11th, 2019 at 3:38 pm » Comments Off

Over 1 million knowledge-work jobs will be replaced in 2020 by software robotics, RPA, virtual agents and chatbots, and machine-learning-based decision management. So predicts research firm Forrester in a new report published today, “Predictions 2020: Automation.” It also estimates that 331,500 net jobs will be added to the US workforce next year, human-touch jobs that […]



Top 10 tech predictions for 2020 from IDC

November 8th, 2019 at 12:47 pm » Comments Off

  2020 predictions from IDCGETTY  IDC released today its worldwide IT industry predictions for 2020 in a webcast with Frank Gens, IDC’s senior vice president and chief analyst. The focus for the 10 predictions for next year and beyond is the rise of the digital economy. By 2023, IDC predicts, over half (52%) of global […]



Gartner’s top 10 strategic predictions for 2020

November 2nd, 2019 at 3:09 am » Comments Off

Mobile-accessible cryptocurrency, AI and ML oversight, blockchain to counter deepfake technology and an Internet of Behavior are all among the predictions for the near future. Technology is creating ever-changing expectations for people, and Gartner’s top predictions for 2020 reflect these new challenges. The predictions were revealed at the Gartner IT Symposium/Xpo 2019 in Orlando, which […]



Should we gamify citizenship?