Consumers agree the value of online communities comes from sharing information and ideas.
According to Technorati’s 2013 Digital Influence Report, blogs are more influential than social networks in shaping consumers’ opinions and purchase decisions.
Even so, brands seem to be investing more on other social channels, particularly Facebook, than on blogging.
Below, additional findings from the 2013 Digital Influence Report, based on surveys conducted among 1,200 consumers, 150 top brand marketers, and 6,000 digital influencers.
When making decisions about what to buy, consumers rank blogs as the third most influential digital resource (31.1%), behind retail sites (56%) and brand sites (34%).
However, social networks do play a role in influencing purchases: 30.8% of consumers surveyed cite Facebook as an influential source, 27% cite YouTube, 27% cite LinkedIn, and 20% cite Google+.
Why Consumers Follow Brands
Consumers engage with brands via social networking sites for various reasons:
- Facebook users tend to “like” brands to learn about products and services (56%), keep up with brand-related activities (52%), and for sweepstakes and promos (48%); some 32% interact with brands to provide feedback.
- Twitter users follower brands mostly to keep up with brand activities (57%) and learn about products and services (47%); some 27% do so to provide feedback.
- YouTube users engage with brands mostly to learn about products and services (61%), keep up with brand-related activities (41%), and provide feedback (23%).
- Pinterest users follow brands primarily to learn about products and services (56%), keep up with brand activities (35%), and for sweepstakes/promos (28%).
- Instagram users follow brands to keep up with brand-related activities (41%), learn more about products and services (39%), and make purchases (27%).
Smaller Communities Have More Influence
Consumers agree the value of online communities comes from sharing information and ideas and not necessarily from the size of a community: 54% say smaller communities have greater influence on a topic than larger ones.
Digital and Social Media Spend
Overall, top brands are spending three quarters of their digital budget on display advertising (41%), search (19%), and video content (14%).
By contrast, spending on social channels constitutes only 10% of brands’ digital marketing spend, on average.
Facebook accounts for the greatest share (57%) of that social spend, and YouTube and Twitter each command a 13% share of social spend.
Spending on influencers accounts for just 6% of brands’ social budgets, and blogging accounts for about 5% of social budgets.
Digital Influencers Rely on Blogs
More than eight in ten (86%) surveyed digital influencers publish a blog. Among them, 88% blog on their own behalf. Moreover, for most (59%) influencers, blogging is the primary means of content distribution.
Meanwhile, Facebook and Twitter are the most popular social platforms for influencers who blog:
- 92% have an account on Facebook and 83% post to the site on a weekly basis.
- 88% have an account on Twitter, and 71% post to the site weekly.
- 76% have a LinkedIn account; however, only 27% post to the site weekly.
Among influencers who blog, Facebook and Twitter are also the top platforms for generating referrals, shares, and revenue, according to the study.
How Influencers Measure Success
Influencers rank page views of blogs or website as the best measure of their own success (52%). Social follower levels such as Facebook “likes” (49%), Twitter followers (48%), and user comments on either on Facebook (47%) or blogs (47%) are nearly equally important metrics.
When sizing up their peers, however, Facebook likes (34%) and Twitter followers (39%) gain the most attention among influencers.
About the data: Findings from the 2013 Digital Influence Report are based on surveys conducted in the fourth quarter of 2012 among 1,200 consumers, 150 top brand marketers, and 6,000 digital influencers.
Photo credit: jeffbullas.com
Via Marketing Profs